Salesforce for Hospitality: Passion, Expertise & Transformation!

Salesforce isn’t just a tool—it’s our passion and expertise! We deliver cutting-edge Salesforce solutions designed exclusively for the hospitality industry, empowering hotels, resorts, and travel businesses to elevate guest experiences, streamline operations, and maximize revenue. With a team of certified Salesforce architects, consultants, and developers, we bring unmatched industry knowledge and technical prowess to create customized, game-changing solutions that redefine hospitality.

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Deep Hospitality Knowledge

We understand the unique challenges of the industry and craft Salesforce solutions specifically for hotels, travel, and resorts.

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Certified Salesforce Architects & Developers

Our highly skilled experts deliver best-in-class implementations, ensuring seamless integrations, automation, and scalability.

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Custom Hospitality Solutions

From booking & reservations to guest personalization & loyalty programs, our solutions align technology with hospitality excellence.

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End-to-End Salesforce Implementation

We guide your Salesforce journey from strategy, architecture, and customization to integrations, automation, and ongoing optimization.
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Proven Success

HTS has successfully transformed hospitality brands with data-driven, AI-powered, and experience-centric Salesforce solutions.

Optimizing Hospitality with Personalized CRM

Salesforce enables hotels and resorts to create personalized, memorable guest experiences by centralizing guest data, preferences, and interactions.
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360° Guest Profiles

 Capture preferences, loyalty history, and real-time behavior for hyper-personalized engagement.

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Omnichannel Guest Communication

Engage guests via email, SMS, WhatsApp, and AI-powered chatbots for seamless interactions.

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AI-Driven Personalization

Deliver tailored recommendations, offers, and experiences with Einstein AI.

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Loyalty & Rewards Management

Automate tier-based loyalty programs, track guest rewards, and offer exclusive benefits to high-value customers.

Salesforce-Powered Hospitality Operations & Service Excellence

Exceptional service drives great guest experiences. Salesforce Service Cloud optimizes operations with:

  • AI Concierge & Support – Automate guest queries and room service 24/7.
  • Housekeeping & Maintenance – Track cleaning and service requests in real time.
  • Smart Case Management – Prioritize and resolve complaints efficiently.
  • PMS & POS Integration – Streamline front-desk operations seamlessly.

Advanced Salesforce Customization & Integration

We ensure Salesforce seamlessly integrates with your existing hospitality tech stack, from Property Management Systems (PMS) to payment gateways and OTAs (Online Travel Agencies).

Custom Salesforce Lightning Dashboards

Get real-time performance insights across bookings, occupancy, and revenue streams.

AI-Powered Chatbots & Virtual Assistant

Enhance guest interactions with AI-driven concierge & self-service bots.

Third-Party API Integrations

Enable seamless connections with booking engines, payment processors, and partner platforms.

Security & Compliance

Ensure GDPR, PCI, and data privacy compliance, keeping guest information secure.

Accelerate Hospitality Revenue with Salesforce

Drive higher direct bookings, better corporate partnerships, and maximized revenue through Salesforce-powered sales and marketing automation.

  • Lead & Pipeline Management – Track bookings, corporate leads, and event sales in one place.
  • AI-Powered Retargeting – Automate emails, ads, and promotions based on guest behavior.
  • Corporate & Group Sales – Streamline MICE bookings and B2B travel partnerships.
  • Multi-Channel Marketing – Optimize email, SMS, and social media campaigns

HTS Worldwide: Your Trusted Salesforce Hospitality Experts

Ready to transform hospitality with Salesforce? Let’s build the future, together.

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